I.     Mandate:

City Assessor’s Office shall take charge of the discovery, classification, appraisal, assessment and valuation of all real properties within the territorial jurisdiction which shall be used as the basis for taxation. The duties include the preparation, installation and maintenance of a system of tax mapping and records management and the preparation of a Schedule of Fair Market Values of the different classes of real property within its territory.

II.   Vision:

We envision the city assessors’ office of Tarlac, to be of friendly dedicated public servants, with its goal of generating more income for the city through increased real property tax assessments, while providing honest, prompt & courteous service to the people of Tarlac.

III.  Mission:

The City Assessor’s Office (CAO) commits:

To discover, list & appraise all real property situated within the jurisdiction of Tarlac City in accordance with existing assessment rules & regulation in order to increase the taxable value of the City.

To maintain a systematic & effective accounting & inventory of all real property units through computerized Real Property Tax Administration (RPTA) System.

To provide the taxpayers, with friendly, prompt, efficient & courteous assessment service at all times.

1. Service pledge:

R – Reliability, dependability, in workforce and assessment records

P – Perseverance, devotion and dedication to duty

A – Accountability, responsible and liable for results and actions

T – Teamwork, the important role and cooperative action of everyone

S – Service excellence with integrity and professionalism

EXTERNAL SERVICES

1.     Requests for Certified True Copy of Real Property Assessment Documents, Tax Mapping Information and certifications

Issuance of Certified True Copy of Tax Declaration

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division / Receiving & Releasing Section
CLASSIFICATION	Simple Transaction (1 day transaction)
TYPE                  OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
1. Data Subject Consent Form			City         Assessor’s                Office, Receiving Section, Front Desk
2. Photo copy of valid ID/Residence Certificate			Owner
3. Photo copy of Title/TD or real property tax receipt and other reference for property identification			Owner/Authorized Representative
4. Additional requirements for authorized representative requesting: Owner’s authorization/special power of attorneyPhoto copy of valid ID			Owner/Authorized Representative
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSI N G TIME	PERSON RESPONSIBLE
1.Submits duly accomplished Data                  Subject Consent    Form                   & Checklist Requirements 2 – 4	Validates request;   Receives request and issue order of payment	None	5 minutes	Administrative & Records Management Division/ Receiving Officer, Clerk
2. Pay corresponding fee @ Fees Section, City Treasurer’s Office	Cashier Section, City Treasurer’s Office       Verifies property requested         Prints computerized copy of TD or	Php50.00 for personal or simple copy of TD   Php1 00.00 for Certified True Copy	10 minutes             5 minutes           5 minutes	Office of the City Treasurer, Billing/Cashier Officer       Assessment Records Section       Assessment Records Section

3. Presents corresponding OR 15 minutes	Attaches OR to the request and issues claim stub;   Stamps printed/photocopi ed TD	None	5 minutes	Assessment Records Management Division
4.         Waits             & Receives certified copy of TD	Submits for signature/ approval, Affixes Signature   Releases TD	None	5 minutes	Assessment Records Management Division Releasing Officers/Clerk
TOTAL		Php70.0 0 Or 100.00	35 minutes

2.  Issuance of Property Holding Certification (With Property/No Property) & Certification of Improvement (No Improvement/With Improvement)

Verification & Ocular inspection/Issuance of Computer Print-out

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division / Receiving & Releasing Section
CLASSIFICATION	Simple Transaction (1 day transaction)
TYPE                  OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
1. Data Subject Consent Form			City Assessor’s Office, Receiving Section, Front Desk
2. Photo copy of valid ID/Residence Certificate			Owner
3. Photo copy of Title/TD or real property tax receipt and other reference for property identification			Owner/Authorized Representative
4. Additional requirements for authorized representative requesting: Owner’s authorization/special power of attorneyPhoto copy of valid ID			Owner/Authorized Representative
CLIENT STEPS	AGENCY ACTIONS	FEES             TO BE PAID	PROCE SSI NG TIME	PERSON RESPONSIBLE

1.Submits duly accomplished Data Subject Consent Form    & Checklist Requirements 2 – 4	Validates request;   Receives request and issue order of payment	None	5 minutes	Administrative & Records Management Division/ Receiving Officer, Clerk
2. Pay corresponding fee @ Fees Section, City Treasurer’s Office	2.1Cashier Section, City Treasurer’s Office	Php100.00 for Certification	10 minutes 5 minutes   5 minutes	Office of the City Treasurer, Billing/Cashier Officer
	2.2 Verifies property requested   (Conducts Ocular Inspection for Certificate of No- Improvement)   Prints certification	Php200.00	5 minutes     1 hour       3 minutes	Assessment Records Section   Field Appraisal & Tax Mapping Division     Admin & Records Division
3. Presents corresponding OR	3.1 Attaches OR to the request   Stamps printed/pho tocopied TD	None	5 minutes	Assessment Records Management Division
4. Waits       & Receives certification	Submits for signature/ approval, Affixes Signature   Releases certification	None	5 minutes	Assessment Records Management Division Releasing Officers/Clerk
TOTAL		Php100.00 Or 300.00	1 hour, 26 minutes

3.  Requests for Tax Mapping Information

Certification of Adjoining Lot Ownership or existing road Certificate of Property Location & Vicinity

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division / Receiving & Releasing Section
CLASSIFICATION	Simple Transaction (1 day transaction)
TYPE                  OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Data Subject Consent Form		City    Assessor’s    Office,           Receiving Section, Front Desk
2. Photo copy of valid ID/Residence Certificate		Owner
3. Photo copy of Title/TD or real property tax receipt and other reference for property identification		Owner/Authorized Representative
4. Additional requirements for authorized representative requesting: – Owner’s authorization/special power of attorney Photo copy of valid ID		Owner/Authorized Representative

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submits duly accomplished Data         Subject Consent    Form    & Checklist Requirements 2 – 4	Validates request;   Receives request and issue order of payment	None	5 minutes	Administrative & Records Management Division/ Receiving Officer, Clerk
2. Pay corresponding fee @ Fees Section, City Treasurer’ s Office	2.1                     Cashier Section, City Treasurer’s Office	Php100. 00 for Certific ation	10 minutes   5 minutes     5 minutes	Office of the City Treasurer, Billing/Cashier Officer
2.2 Verifie s property requested   (Conducts Ocular Inspection            for existing road)	Php200.00	5 minutes     1 hour	Assessment Records Section   Field Appraisal & Tax Mapping Division	2.4 Verifie s property requested   (Conducts Ocular Inspection            for existing road)

2.3                    Prints certification		minutes	Admin               & Records Division	2.5                    Prints certification
3.1 Attaches OR to the request   Stamps printed/photocopie d TD	None	5 minutes	Assessment Records Management Division	3.2 Attaches OR to the request   Stamps printed/photocopi ed TD
4.1 Submits for signature/ approval, Affixes Signature   Releases certification	None	5 minutes	Assessment Records Management Division Releasing Officers/Clerk	4.2 Submits for signature/ approval, Affixes Signature   Releases certification
TOTAL	Php100.00 Or 300.00	1 hour, 26 minutes		TOTAL

4.  Requests for Issuance of New Tax Declaration

Transfer (Lot only or Single Condominium Unit)

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division
CLASSIFICATION	Simple Transaction (1 day transaction) / Complex
TYPE OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
1. Data Subject Consent Form			City Desk	Assess or’s	Office,     Front
2. Transfer Certificate of Title/Condominium Certificate of Title (Present original or authenticated copy from Registry of Deeds)			Register of Deeds
3. Deed of Conveyance			Property Owner
4. Transfer tax receipt (original or certified copy from CTO & photo copy)			City Treasurer’s Office
5. Tax Clearance or RPTR (present Original and/or photocopy of latest year full payment)			City Treasurer’s Office
6. Electronic – Certificate Authorizing Registration (eCAR), duplicate or photocopy (AO 186, s2007)			Bureau of Internal Revenue
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSIN G TIME		PERSON RESPONSIBLE

1.Submits Checklist of Requirements 1 – 6	1.1 Receives & validates requirements	None	5 minutes	Administrative & Records Management Division/ Receiving Officer, Clerk
	1.2       Issues	None
	order of
	payment
2. Pay corresponding fee @ Fees Section, City Treasurer’s Office	2.1     Cashier Section, City Treasurer’s Office	Php100.00/ tax declaration	10 minutes	Office of the City Treasurer, Billing/Cashier Officer
3. Presents corresponding OR	3.1 Processes transfer	None	5 minutes	Assessment Records Management Division
	3.2 Attaches OR
4.         Waits            & Receives Tax Declaration	4.1    Submits for signature/ approval,   Affixes Signature     Releases certification	None	5 minutes	Assessment Records Management Division   Approving Officer, City Assessor   Releasing Officers/Clerk
TOTAL		P100.00/parcel	25 minutes

5.  New Assessment (All building structures & machinery)

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division/Field Appraisal Division & Tax Mapping Division
CLASSIFICATION	Simple Transaction (1 day transaction) / Complex
TYPE                 OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
1. Data Subject Consent Form		City Des k	Assessor’ s	Office,     Front
2. Building Plan (with Building Permit) or Machinery Acquisition Cost (with OR any proof of cost or price)		Owner

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSIN G TIME	PERSON RESPONSIBLE
1.Submits Checklist of Requirements 1 – 2	Receives & validates requirements   Issues	None     None	5 minutes	Administrative & Records Management Division/
	order of			Receiving
	payment			Officer, Clerk
2. Pay corresponding fee @ Fees Section, City Treasurer’s Office	2.1          Cashier Section, City Treasurer’s Office	Php100.00/ tax declaration     Php200.00 inspection fee	10 minutes	Office of the City Treasurer, Billing/Cashier Officer
3. Presents corresponding OR	Inspects & Processes Assessed Value for tax DeclarationAttaches OR	None	1 hour	Field Appraisal Division & Tax Mapping Division   Assessment Records
				Management Division
4.         Waits            & Receives Tax Declaration	4.1          Submits for signature/ approval,	None	5 minutes	Assessment Records Management Division
	Affixes Signature			Approving Officer,                      City Assessor
	Releases Tax Declaration			Releasing Officers/Clerk
TOTAL		P300.00/parcel	25 minutes

Complex Transactions

6.  Request for Issuance of New Tax Declaration

Transfer (Lot with Building/Machinery/Improvement)

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division
CLASSIFICATION	Complex Transaction (1–3-day transaction) / Complex
TYPE OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
1. Data Subject Consent Form			City Assessor’s Office, Front Desk
2. Transfer Certificate of Title/Condominium Certificate of Title (Present original or authenticated copy from Registry of Deeds)			Register of Deeds
3. Deed of Conveyance indicating the improvements as part of the sale			Property Owner
4. Transfer tax receipt (original or certified copy from CTO & photo copy)			City Treasurer’s Office
5. Tax Clearance or RPTR (present Original and/or photocopy of latest year full payment)			City Treasurer’s Office
6. Electronic – Certificate Authorizing Registration (CAR), duplicate or photocopy (AO 186, s2007) – reflecting lot & building			Bureau of Internal Revenue
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submits Checklist of Requirements 1 – 6	Receives & validates requirements   Issues	None     None	5 minutes	Administrative & Records Management Division/
	order of			Receiving
	payment			Officer, Clerk
2. Pay corresponding fee @ Fees Section, City Treasurer’s Office	2.1       Cashier Section, City 1.3 Treasurer’s Office	Php100.00/ tax declaration of lot & building	10 minutes	Office of the City Treasurer, Billing/Cashier Officer
3. Presents corresponding OR	Processes transfer   Attaches OR	None	5 minutes	Assessment Records Management Division
4.         Waits         &	4.1       Submits	None	5 minutes	Assessment
Receives	for			Records
Tax Declaration	signature/			Management
	approval,			Division

	Affixes Signature			Approving Officer,         City Assessor
	Releases certification			Releasing Officers/Clerk
TOTAL	P200.00    for Lot & Building	25 minutes

7.  Requests for Correction/Cancellation of Assessment (re-assessment)

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division/Field Appraisal Division & Tax Mapping Division
CLASSIFICATION	Complex Transaction (1 – 3-day transaction)
TYPE OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
1. Data Subject Consent Form			City Desk	Assessor ’s	Office,     Front
2. Application for Correction/Cancellation of Assessment (Land/Building/Machinery) with sworn statement			Owner
3.
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME		PERSON RESPONSIBLE
1.Submits Checklist of Requirements 1 – 2	Receives &   validates requirements   Issues order of payment	None     None	5 minutes		Administrative & Records Management Division/ Receiving Officer, Clerk
2. Pay corresponding fee @ Fees Section, City Treasurer’s Office	2.1     Cashier Section, City Treasurer’s Office	Php100.00/ tax declaration   – correction                      or certificate   of cancellation	10 minutes		Office of the City Treasurer, Billing/Cashier Officer
		Php200.00 inspection fee

3. Presents corresponding OR	3.1    Inspects & Processes re-assessed value for tax declaration	None	1 hour	Field Appraisal Division & Tax Mapping Division
				Assessment
	3.2 Attaches OR			Records / Management
				Division
4.         Waits            & Receives Tax Declaration or cancellation	Affixes Signature.   4.2 Releases Tax Declaration or cancellation	None	5 minutes	Assessment Records Management Division
TOTAL	P300.00/parcel	1 hour 20 minutes

• Request for Issuance of New Tax Declaration

Subdivision (Lots only & assigning of PIN to building or improvements)

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division
CLASSIFICATIO N	Complex Transaction (1–20-day transaction)
TYPE OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL:	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
1. Data Subject Consent Form			City Assessor’s Office, Front Desk
2. Transfer Certificate of Titles of the Subdivided Mother Lot & Subdivision Plan/Consolidation- Subdivision Plan			Register    of    Deeds    (Titles)    & Bureau      of      lands                   (Approved Subdivision/Conso.-Subd. Plan)
3. Deed of Conveyance/Affidavit of Partition			Property Owner
4. Transfer tax receipt (original or certified copy from CTO & photo copy)			City Treasurer’s Office
5. Tax Clearance or RPTR (present Original and/or photocopy of latest year full payment)			City Treasurer’s Office
6. (Optional) Electronic – Certificate Authorizing Registration (CAR), duplicate or photocopy (AO 186, s2007) – reflecting lot & building			Bureau of Internal Revenue
7. Tax Declaration of Improvement if existing
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE

1.Submits Checklist     of Requirement s 1 -7	Receives & validates requirements   Issues order of payment	None     None	5 minutes/lot	Owner/ Representative       Administrative & Records Management Division/ Receiving Officer, Clerk
2. Pay corresponding fee @ Fees Section, City Treasurer’s Office	2.1Cashier Section,     City Treasurer’s Office	Php100.00/ tax declaration of lot & building	10 minutes	Office of the City Treasurer, Billing/     Cashier Officer
3. Presents corresponding OR	Processes Subdivision or Consolidation by assigning PIN on both lot/s & building/s & plot subd. plan on tax maps   Attaches OR	None	5 minutes/ lot or building	Field Appraisal Division   &    Tax Mapping Division
4.Affixes signature& Receives Tax Declaration	4.1       Submits for signature/ approval         a fixes Signature	None	5 minutes/lot or building	Assessment Records Management Division   Approving Officer,          City Assessor, Releasing Officers/ Clerk
TOTAL		P100.00/ Lot & Building	Varies in time

INTERNAL SERVICES APPRAISAL REPORT

OFFICE/DIVISION/S ECTION:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division
CLASSIFICATION:	Highly Technical (1–20-day transaction)
TYPE OF TRANSACTION:	Government to Citizens (G2C)
WHO MAY AVAIL:	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS			WHERE TO SECURE
1. Memorandum/Request from City Government Offices/Department or any Government Agencies			City Assessor’s Office, Front Desk
2. Subject Property Transfer Certificate of Title/Condominium Certificate of Title (Present original or authenticated copy from Registry of Deeds)			Register of Deeds
CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE

1.Submits Checklist Of Requirements 1 – 6	1.1Receives & validates requirements	None	5 minutes	City              Government Offices/Department or any Government Agencies   Administrative & Records Management Division/ Receiving Officer, Clerk
	Ocular Inspection   Data Gathering	None	10 days	Field          Appraisal Division       &                   Tax Mapping Division
	3.1Processing of gathered data and ocular inspection into an Appraisal Report		1 day	Administrative & Records Management Division
	Affixes    Signature to certify values			City Appraisal Committee

4. Receives Appraisal Report	4.1    Submits Appraisal	None	10 minutes	Assessment Records
	Report			Management
				Division
TOTAL			11 days