The implementation of RA 7160, otherwise known as the Local Government Code of 1991 had created the Municipal Social welfare and Development Office in the same year to be the frontline in the delivery of basic social services to Tarlacqueños. On April 18, 1998; the Municipality of Tarlac had become a City of Tarlac thus changing the name of the office into City Social Welfare and Development Office.

Poverty is a major cause of the complex hard realities in our society today. No single office can effectively address the problem; hence, enhanced partnership with various sectors is a must.

Throughout the years City Social Welfare and Development Office had been providing front line services to our disadvantaged constituents. To combat the ill-effects of poverty here in Tarlac City, the delivery of prompt and efficient service in every depressed community and every indigent individual needs to be addressed by the CSWD personnel. The number of our clientele group had gradually increased due to people’s empowerment wherein our disadvantaged constituents had been aware on how to avail the services being provided by the government.

I.  Mandate:

To develop and effectively implement a comprehensive program of social welfare services to facilitate the integration of the most disadvantaged and distressed constituents; that will liberate them from poverty and empower disadvantaged individuals, families, and communities for an improved quality of life in the city.

II.  Vision:

A City where people of diverse culture live together with equal access to opportunities, enabled by a fair, just, peaceful, and progressive community that have been freed from hunger and poverty.

III.  Mission:

To provide effective and efficient public service to Tarlacqueños through implementation and coordination of social welfare and development policies and programs for and with the unfortunate, vulnerable and disadvantaged.

IV.  Goal:

To improve the well-being of individuals, families and communities and the liberation of the unfortunate from deprivation.

V.  Objectives

  1. Care, protect and empower socially disabled constituents and the physically handicapped for effective social and physical functions;
  • Improve the social and living conditions of the disadvantage segment of the community level that would develop contributing residents to the progress of the city;
  • Synchronize the service facilities required from concern department, agencies, governmental and non-governmental to provide an alleviating welfare package to constituents based on their needs;
  • Improve policies and measures addressing Social Welfare and Development Policies and Programs.

VI.  Programs and Services:

LIST OF PROGRAMS AND SERVICES

1.    DAY CARE SERVICES

It is the provision of supplemental parental care by a Day Care Worker to a child 3 to 6 years old during part of the day when parents cannot attend to his needs.

Under this set-up, a child is engaged in various Early Childhood care and Development activities like playing, arts and crafts, new sharing and storytelling, songs and poems, which offer opportunities for creative experiences, mental simulation, cognitive skills development, physical development, and value formation.

OFFICE:City Social Welfare and Development Office
CLASSIFICATION:Highly Technical
TYPE OF TRANSACTION:Government to Client
WHO MAY AVAIL:Children 3 to 4 years of age
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Birth Certificate1. Barangay Day Care Center
2. Intake Form and consent2. CSWD Office
3. Parent Information 
4. Growth Chart 
5. ECCD Checklist 
6. Sample of Art Works 
7. Observation Card 
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Assessment and interview of day care applicant.Screening of applicant’s credentials and personal interview   Orientation of Day Care Program to applicantn/a1.5 hourDay Care Workers 76 Barangays
Applicant submits endorsement letter to Mayor’s Office and   2 to 3 hours 
CSWD office including other credentials.1.3 On the Job Training of applicant   1 month 
 
 1.4 Follow-up monitoring and supervision to applicant at center.2 hours
    3 hours
 1.5 Facilitate the applicant’s actual conduct of demonstration teaching. 
     1.5 hours
1.6 Prepare the result of demonstration teaching.    2 hours
  1.7 Prepare the recommendation n letter addressed to the City Mayor    15 minutes
1.8 Submits result of demonstration teaching to MO including recommendation n letter for City Aide to Day Care Workers 
2. Regular ActivitiesFormulates the agenda for the regular monthly group meetings of day care workers.   Presides in the regular monthly group meetings of day care workersn/a3 hours       Group I – 1 day Group II – 1 day Group III – 1 day Group IV – 1 day Every Friday’s of the monthMary Joyce Codico Focal Person   Day Care Workers
 Formulates project proposal and training design on day care seminars and trainings.   Act as the programs/training coordinator and facilitator during seminars of day care workers   Invite related service provider as a resource person to discuss selected topics.n/a2 days               2 to 3 days           1 hoursMary Joyce Codico Focal Person
   Conduct meeting and orient parents on day care program in barangay.   Organize the Tarlac City Day Care Parents Officers and act as one of their advisers.   Conduct regular monitoring and supervision ton/a      2 hours         4 hours             2 hours                          Marilou D. Sapigao Day Care Worker President
 day care workers   Deputize accreditor of DCW of DCW   Prepare the result of assessment accreditation   Submits the result of assessment accreditation at DSWD Region III.   Represent the CSWD office in the Districts, City and Regional Level Children’s Congress.   Represent the office in the Recognition Day of Day Care Children   Attends and give message on the Search for Master and Miss Day Care.   Formulates on activity of day care worker to maximize their time who have nothing to do during their two months’ vacation (workshop, training, seminar or lecture). For continuous education of day care workers     1 day         hours     hours             6 days             12 days       4 hours           1 month  Mary Joyce Codico Focal Person                                                 Mary Joyce Codico Focal Person
3. Day Care Service (Actual Session)Survey (3 to 4 yrs. old) Registration and Intake interview Conduct Parents Meetings and Orientation on Day Care Program Organize Parents Committee Officers Conduct Day Care Session Filling up ECCD & Making Weekly Curriculum Plan Quarterly Weighingn/a3 hours per visit 10 minutes   1 hour         1 hour     4 hours per session 1 hour     Every 3 months (30 minutes)Day Care Worker   Day Care Worker   Day Care Worker and CSWD Staff       Day Care Worker and CSWD Staff     Day Care Worker and children Day Care Worker     Day Care Worker and children
4. Day Care ActivitiesChildren Congress Master & Miss Day Care (Coronation Night) Recognition Day     Day Care Workers Regional General Assemblyn/a5 hours per cluster 4 hours     3 hours per barangay     1 DayDay Care Worker, children & parents Day Care Worker, children & parents     Day Care Worker, CSWD Staff, Barangay Officials, City Officials, children & parents Day Care Workers & Regional Social Workers

2.    SELF EMPLOYMENT ASSISTANCE (SEA)

Capability building program to economically active poor through provision of soft loan as additional livelihood capital to their existing micro-enterprises for them to uplift the living condition.

OFFICE:City Social Welfare and Development Office
CLASSIFICATION:Complex
TYPE OF TRANSACTION:Government to Client
WHO MAY AVAIL:Economically active poor of Tarlac City
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Certificate of completion of any short courses from City Man Power Office (Xerox)Barangay Certificate of IndigencyVoter’s I.D./ Registration – (Xerox)SEA – Loan Application form and project proposalCSWD Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Referral letter/communic ation from Mayor’s OfficeReceives referral lettern/a5 minutes 
     
If walk in client           If client is referralInitial interview; assessment of client and dissuasion regarding SEA program and requirements   Schedule of home visitation and validationn/a10 minutes           5 minutesJimbo Y. Soriano Focal Person         Jimbo Y. Soriano Focal Person
Home visitationLocating of client houseInterview and assessment;Discussion of requirements (if referral);Validation of their existing projectScheduling of Basic Business Management Training (BBMT)n/a1 day (8 hours)Jimbo Y. Soriano Focal Person
Client(s) attend Basic Business Management Training (BBMT)Conduct Basic Business Management Training (BBMT)n/a2 days (8 hours per day)Jimbo Y. Soriano Focal Person
Submit project proposal and other requirementsReviewing of project proposal and other documents and preparation of endorsement letterPreparation of voucher and payrollSubmission to MOProcessing & ApprovalReleasing of loann/a45 minutes         30 minutes     5 minutes     1 hourJimbo Y. Soriano Focal Person                 Carolyn M. Serrano CSWDO Treasury Officer
MonitoringMonitoring of Clients/Groups with SEA – loan Preparation of Reportsn/a2 – 3 hours     40 minutesJimbo Y. Soriano Focal Person

3.   ASSISTANCE TO INDIVIDUALS IN CRISIS SITUATION (AICS) / INDIGENCYPROGRAM (EMERGENCY ASSISTANCE)

Provision of financial assistance to individual/family to augment medical/funeral expenses of the patient/deceased’s immediate relative, as well as to augment daily needs of family who is in crisis situation

Office or Division:City Social Welfare and Development Office
Classification:Simple
Type of Transaction:Government to Client
Who may avail:Indigent and disadvantaged residents of Tarlac City
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Medical Assistance:CSWD Office
1.   Medical CertificateCity Mayor’s Office
2.   Request for medical 
examination / procedure 
3.   Barangay Certificate of Indigency 
4.   Voter’s ID/ Registration or any valid 
ID – Xerox copy (proof of 
residency) 
Food / Daily Needs: Barangay Certificate of IndigencyVoter’s ID/ Registration or any valid ID – Xerox copy (proof of residency)CSWD Office City Mayor’s Office
Funeral / Burial Assistance: Death CertificateFuneral BillBarangay Certificate of IndigencyVoter’s ID/ Registration or any valid ID – Xerox copy (proof of residency)CSWD Office City Mayor’s Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Presentati on of Document sReceives and verify the authenticity of documents submittedn/a5 minutesMary Joyce Codico Focal Person   Alva Rivera Regina Baun Nellie De Leon Melanie Alberto
InterviewInterview client (walk-in and referred) to determine the kind of financial assistance to be extended.Advise client to secure necessary documents / requirements needed.n/a5 minutesMary Joyce Codico Focal Person   Alva Rivera Regina Baun Nellie De Leon Melanie Alberto
AssessmentConduct intake interview to determine the appropriate programs and services.Prepare Social Case Study Report (prototype) for the financial assistance of the eligible client.Prepare Social Case Studyn/a                        20 minutesMary Joyce Codico Focal Person
 Report / Case Summary / Referral Letter for offices / agencies needing the said documents for referral. 4. Validate clients through hospital visits, collateral contact, and home visits             2 hours 
Evaluation / Approval of the SCSRDepartment Head signs the SCSRLocal Chief Executive signs the SCSR as final approvaln/a5 minutesCarolyn Serrano CSWDO   Hon Maria Cristian C. Angeles City Mayor

4.   TARLAC CITY EARLY INTERVENTION / REHABILITATION CENTER FOR THE DIFFERENTLY-ABLED PERSONS (SPED DAY CARE CENTER)

The center adheres to the principle of “equalization of opportunities” that makes the society and the environment, such as services, activities and information made available to all particularly to persons with disabilities.

It also adheres to the principle of equal rights which implies that the needs of each and every individual. Regardless of their condition, are of equal importance and that persons with disabilities are members of society and have the right to remain within their local communities and should receive the support they need with in the ordinary structures of education, health employment and social services. As part of providing equal opportunities, provision should be made to assists DAPs to assume their full function and responsibility as members of society.

Primordial concern of the center is promotion g the academic readiness and social adaptation of its clientele. Its other concerns are in promoting functional literacy and pre vocational training for beginning school children and adolescents, aside from conducting social activities like arts, sport festivities and recreations. The center conducts social activities to enhance sensory perceptual and numerical skills of differently abled persons or PWDs.

OFFICE:City Social Welfare and Development Office
CLASSIFICATION:Highly Technical
TYPE OF TRANSACTION:Government to Client
WHO MAY AVAIL:Differently-Abled Persons (DAP)
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Barangay CertificateMedical CertificateBirth Certificate2 pcs. 1X1 Picture2 pcs. 2X2 PictureSchool FormsCSWD Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Parent or legal guardian submit requirementsCompletion of intake form for PWD membershipAssessme nt of DAPsEvaluation of DAPsn/a10 minutes     30 minutes   20 minutesMr. Ronaldo Velilia Administrative Aide III     Armida V. Dizon Ed.D. SPED Teacher III
 Classification of the Differently Abled PersonIndividualized educational programs for the DAPsRecognitionRecommendatio n nPrepare Social case study report   3 consecutive days   110 days   3 hours 1hour   1hour                    Divina L. Galang PWD Focal Person

5.   CITY OF TARLAC INTEGRATED SCHOLARSHIP AND INCENTIVE PROGRAM

The provision of quality education in order to produce quality students who shall become pillars of our society by providing scholarships or financial assistance to senior high school graduates and college students who are willing to pursue and/or continue Bachelor’s Degree, Associate Degree, Technical/Vocational, Medical- related and Agricultural courses. The City Government of Tarlac provides assistance in the form of cash allowance, book allowance, uniform allowance, and dormitory allowance for full scholars; and cash assistance and stipend for student- grantees.

OFFICE:City Social Welfare and Development Office
CLASSIFICATION:Complex
TYPE OF TRANSACTION:Government to Client
WHO MAY AVAIL:Poor but deserving students from Tarlac City to pursue their tertiary education
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
NEW SCHOLARS Result of TSU examinationBirth CertificateMedical CertificateBarangay Certification – indigentCertificate of Good Moral CharacterForm 137 – Xerox copy / Certification of grades from the registrar’s office (average grade must be 85 or 2.5 and above)Voter’s ID of parents – Xerox copy 2 pieces 2X2 pictureCSWD Office City Mayor’s Office
OLD SCHOLARS Final grades from the previous semesterCertificate of registrationCSWD Office City Mayor’s Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Presentatio n of DocumentsReceives and verify the authenticity of documents submittedn/a5 minutesMaila Agustin Edgard Flaminiano
Examinatio n of DocumentsWorker examines the presented documents (old scholars – proceed to step no.5)n/a5 minutesMaila Agustin Edgard Flaminiano
Assessment1. Interview applican t and parent(s).n/a20 minutesMaila Agustin Edgard Flaminiano
 activities to be conducted. 3. Provide updates to scholars regarding their benefits / assistance. Every last Friday of the month (Full Scholars) 
Renewal ofSubmission ofn/a2 minutesMaila Agustin
ScholarshipFinal Report of  Edgard
 Grades (2.5  Flaminiano
 general average   
 grade or higher)   

6.   PRE-MARRIAGE COUNSELING (PMC)

This service refers to the counseling on preparing for conjugal and family life, how to handle marital adjustment problems/differences, how to enrich marital relationships and deciding about legal separation and its negative effects (Family Code).

OFFICE:City Social Welfare and Development Office
CLASSIFICATION:Simple
TYPE OF TRANSACTION:Government to Client
WHO MAY AVAIL:Would-be-Couple
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Physical appearance of coupleCSWD OfficeCity Health Office/POPCOM
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
Answering Questionnaire s1.1Knowled ge Inventory on Marriage                n/a10 minutesMary Joyce V. Codico Focal Person
Intake Interview1.2 Pre Marriage- Couple Information Sheet10 minutesMary Joyce V. Codico Focal Person
Opening Activities for PMC1.3Attendanc e of Couples10 minutesMary Joyce V. Codico Focal Person
1.4 Prayer1 minute 
Introduction of Oneself1.5 Getting acquainted15 minutesMary Joyce V. Codico Focal Person
1.6BACKGROUND OF PMC Law – P.D.965 (Art.16 – Family Code)15 minutesMary Joyce V. Codico Focal Person
 1.7 MARRIAGE AND RELATIONSHIP 3 hoursMary Joyce V. Codico Focal Person
 Topics: It Takes Two to MarryMarital Expectation sRight and Obligation sMaking Marriage WorkMarital Communicati onIngredients of a Successful MarriageResponsibl e ParenthoodHome Manageme nt ***managing the home budgeting, wise buying and savings.                      n/a  

7.   UNLAD KABATAAN PROGRAM

To promote the total development of the out of school youth and other disadvantaged youth to become self-reliant, economically productive and socially responsible citizen, able to contribute to the development of the family, community through organization of Pag-Asa Youth Association in barangay. The Pag-Asa Youth Association is federated to city, regional and national level.

OFFICE:City Social Welfare and Development Office
CLASSIFICATION:Complex
TYPE OF TRANSAC TION:Government to Client
Who may avail:Out Of School Youth and Other Disadvantaged Youth
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Birth CertificateBarangay CertificateCSWD Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Pre-Organization1.1 Identificationn/a1 hourDivina L.
 of barangay  Galang Focal
 needing Unlad  Person
 Kabataan   
 Program   
 1.2 Courtesy call to the Barangay Captain   Inform the Unlad Kabataan ProgramPlanning and meeting with youth leadern/a  
 1.3 Initial Contact and informal information dissemination with youth leader recruitment of core group to assist in call for the meetingn/a  
 1.4 Initial meeting with the youth   a) Detailed discussion of Unlad Kabataan Program & Pag- Asa Youthn/a2 hours 
2.   Organizing Pag- Asa Youth AssociationAssociation Prospective Pag- Asa Youth Association member filling of information sheet b) List of prospective members   
3.   Group MaintenanceOrganizational meeting 2 hoursDivina L. Galang Focal Person
 Work planning meeting  
 Monthly meeting  
 Population Awareness and Family Life Orientation session1 hourDivina L. Galang Focal Person
 Positive Lifestyle Promotion   Refer Youth for free skills training to other office and2 hours       2 hours  Divina L. Galang Focal Person   Divina L.
 agencies   Help youth in organizing community activities like tree planting, cleaning surroundings, sports festival, etc.   Peer group counseling   Refer organize Pag-Asa Youth Association who underwent skills training for Self- Employment Assistance   Monitoring of PYA     1 hour         1 hoursGalang Focal Person     Divina L. Galang Focal Person   Divina L. Galang Focal Person

8.   PERSONS WITH DISABILITY PROGRAM

Refers to services on disability prevention, rehabilitation, and equalization of opportunities for physically, mentally, and socially disabled persons in order to enhance their capability to attain a more meaningful, productive and satisfying way of life and ultimately become self-reliant and contributing members of society.

Our service is to provide an equal opportunities and provisions, and to assists Person With disability/Differently Abled Person to assure their full function and responsibility as member of the society.

OFFICE:City Social Welfare and Development Office
CLASSIFICATION:Simple
TYPE OF TRANSACTION:Government to Client
WHO MAY AVAIL:Person with Disability
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Birth Certificate /Marriage ContractMedical Certificate indicating kind of disabilityBarangay Certificate of Residency/Cleara nceTwo (2) 1×1 ID PictureTwo (2) 2×2 Picture for SPEED requirementsOne (1) whole body picture for assistive deviceCSWD Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
PWD/DAP Case Category to served.Categorize the client if qualified on the following category:n/a  10 minutes per clientsRonald Velilia Danilo Cosme
 1.1 Visual Disability 2.1 Deaf or Hard- of- Hearing 3.1 Speech and language Impairme nt 4.1 Orthopedi c Disability 5.1 Intellectua l Disabilit y 6.1 Physical 7.1 disability 8.1 Mental Disability 9.1 Learning Disabil ity 10.1 Psychosoc ial Disabilityn/a  10 minutes per clientsRonald Velilia Danilo Cosme
  Person with Disability/Different ly Abled Person privileges/benefits in applying PWD IDs 20% discount + 13% discount von VAT for the medical & dental servicesPurchase medicine/Gr ocery items TransportationAdmission Fees n/a  10 minutes per clientsRonald Velilia Danilo Cosme
  Present the document of the client either parents or Person with disability/Differ ently Abled Person  Intake interview for registration of Person with Disability/Differentl y Abled Person application for ID’sn/a  10 minutes per clientsRonald Velilia Danilo Cosme
RELEASE OF ID’S FOR DIFFERENTLY DISABLED PERSONClients receive his/her 20% discount ID’s for Differently Abled Person.   Client’s is made to sign the receiving logbook   The ID’s for Differently Abled Person have date of issue and expiration up to 3 yearsn/a10 minutes per clients  Maximo Bonilla
INTAKE INTERVIEW APPLICANTS FOR ASSISTIVE DEVICESThe renewal issue depends upon recommendation by the Doctors.   Provision of assistive devices needs of clients for his/her convenient go around their community   The client/claimant interview at the CSWD office. Home                visitation for                         the assessment                            of client.n/a10 minutes per clients  Danilo Cosme
UPDATED THE MASTERLIST/RE COR D FOR DIFFERENTLY ABLED PERSONCoordination with the Barangay Officials and Health Workers   Collect data list of Differently Abled Person in every barangays of Tarlac City.   Erase/Delete the PWD/DAP name that are Senior Citizen in the age of 60 years old above andn/a10 minutes per clients  Ronald Velilia         Danilo Cosme           Ronald Velilia
 deceased in the Master list   
            CLERICAL WORKS (Computer Work)                                 ASSIST PWD FOCAL PERSON AND PWD FEDERATION FOR MONTHLY MEETING AND ANNUAL PROGRAM/ACTI VITIE S.Submit the summary record monthly and annually to CSWD Officer.   Typing/Encoding   Communication letters, reports, printing the Forms and Certification.   Follow the computer guidelines   Setting the computer/typewrit er in good condition   To enhance the PWD group Encourage PWD opportunities for self-development and Self-reliance   Implementation the rights and privileges for PWD – Magna Carta RA 7277 and RA 9442.   Membership, submit the resume or bio- data, qualification just have disability and residency of Tarlac City.       20 minutes per clients                     2 hours per monthly meeting      Ronald Velilia Danilo Cosme                 Ronald Velilia Danilo Cosme Maximo Bonilla

9.   CHILDREN IN CONFLICT WITH THE LAW

Republic Act 9344 – Juvenile Justice and Welfare Act of 2006. It is the formulation of a Comprehensive Juvenile Intervention Program (complete with plans and monitoring reports).

Establishment and updating database of Children in Conflict with the Law (CICL), which would cover children who are “locked up”/detained, have undergone intervention,

diversion and rehabilitation programs and after-care support services.

OFFICE:City Social Welfare and Development Office
CLASSIFICATION:Complex
TYPE OF TRANSACTION:Government to Client
WHO MAY AVAIL:Children-In-Conflict with the Law
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
Referral LetterCSWD Office
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
A.        For n/a  
children 15 years   
old and below   
  10 minutesReferring
Receive referral  party / Complainan
   t
 Interview of the referring party / complainant  Jimbo Soriano Maribel Panguelo Marian Pia Tabane   Jimbo Soriano Maribel Panguelo Marian Pia Tabane   Parents/Guardian Jimbo Soriano Maribel Panguelo Marian Pia Tabane   Child Parents/guardian Jimbo Soriano Maribel Panguelo Marian Pia Tabane   Child Parents/guardian Jimbo Soriano Maribel Panguelo Marian Pia Tabane   Child Parents/guardian Jimbo Soriano Maribel Panguelo Marian Pia Tabane     Child, Parents/guardian, Jimbo Soriano, Maribel Panguelo, Marian Pia Tabane
 5 minutes
Examination of documents, if any  5 minutes
  Call for the child’s parents/guardian, if they are not around    20 minutes
  Interview the child’s parents/guardian    20 minutes
  Counsel the child and parents/guardian 
 20 minutes
  Orient the child and parents/guardian on RA 9344 particularly on intervention programs      20 minutes
Come up with and discuss the agreed and appropriate intervention program for the child      5 minutes
Set up a schedule for the regular reporting of the child and 
 parents/guardian to the CSWDO (weekly, biweekly, monthly)   Coordinate with the Barangay regarding the child’s intervention program     10 minutes  Jimbo Soriano, Maribel Panguelo, Marian Pia Tabane, Barangay Council for the Protection of Children
            B. For children        Interview of the referring party / complainant      20 minutes     5 minutesReferring party / Complainant Jimbo Soriano Maribel Panguelo Marian Pia Tabane
above 15 years old and below 18 years old  Examination of documents, if any Jimbo Soriano Maribel Panguelo Marian Pia Tabane
Receive referral  Child Jimbo Soriano Maribel Panguelo Marian Pia Tabane
   Call for the child’s parents/guardian, if they are not around   5 minutes  Parents/Guardian Jimbo Soriano Maribel Panguelo Marian Pia Tabane Child Parents/Guardian Jimbo Soriano Maribel Panguelo Marian Pia Tabane   Jimbo Soriano Maribel Panguelo Marian Pia Tabane   Child Parents/Guardian Jimbo Soriano Maribel Panguelo Marian Pia Tabane   Child Parents/Guardian Jimbo Soriano Maribel Panguelo Marian Pia Tabane
 20 minutes
Interview the child for initial assessment of discernment 
 20 minutes
Interview the child’s parents/guardian  20 minutes
  Counsel the child and parents/guardian 
 5 minutes
Prepare initial assessment of discernment report for issuance to the referring party if the referring party is           a law enforcement officer 
*** Proceed to B.1 if the child acted 
        B.1. For children above 15 years but below 18 years who acted without discernmentwithout discernment or B.2 if the child acted with discernment   Orient the child and parents/guardian on RA 9344 particularly about intervention programs   Come up with and discuss the agreed and appropriate intervention program for the child   Set up a schedule for the regular reporting of the child and parents/guardian to the CSWDO (weekly, biweekly, monthly)   Coordinate with the Barangay regarding the child’s 20 minutes         20 minutes         5 minutes             10 minutes        Child Parents/Guardian Jimbo Soriano Maribel Panguelo Marian Pia Tabane     Child Jimbo Soriano Maribel Panguelo Marian Pia Tabane     Child Parents/Guardian Jimbo Soriano Maribel Panguelo Marian Pia Tabane     Jimbo Soriano Maribel Panguelo Marian Pia Tabane
B.2. For children above 15 years but below 18 years who acted with discernmentinterventi on program   Orient the child and parents/guardia n on RA 9344 particularly about court proceedings and diversion programs   Come up with and discuss an appropriate diversion program for the child during the interim while awaiting court proceedings   Set up a schedule for the 15 minutes           20 minutes             5 minutes             5 minutesChild Parents/Guardian Jimbo Soriano Maribel Panguelo Marian Pia Tabane     Child Parents/Guardian Jimbo Soriano Maribel Panguelo Marian Pia Tabane       Child Parents/Guardian Jimbo Soriano Maribel Panguelo Marian Pia Tabane       Child
 regular reporting of the child and parents/guardia n to the CSWDO (weekly, bimonthly, monthly)   Endorse the child to the parents/guardi an with a written agreement on the receipt of custody and their accountability   Coordinate with the barangay for monitoring of the child         Assist the child and parents/guardia n to court         10 minutes             As neededParents/Guardian Jimbo Soriano Maribel Panguelo Marian Pia Tabane       Jimbo Soriano Maribel Panguelo Marian Pia Tabane Barangay Council for the Protection of Children   Child Parents/Guardian Jimbo Soriano Maribel Panguelo Marian Pia Tabane

Special Livelihood Projects Management

I.  Mandate

Special Livelihood Projects Management Office is under the directives of the Mayor’s Office. SPMO manages the Citronella and Waterlily projects and organize special events like Flower Market during Valentines, Palaspas on Palm Sunday, Flower and Candles on All Saints Day, Kakanin during Simbang Gabi and Firecrackers and Pyrotechnic Devices for New Year’s Eve. Its mandated functions are (1) manage the citronella extraction center; (2) provide technical assistance in propagating and harvesting citronella plants in schools and communities; (3) look for institutional buyers for citronella essential oil and waterlily products; (4) conduct trainings on weaving to Kaisa Women Organization (KWO) members and Persons with disabilities (PWDs); (5) provide job opportunities and increase the income of KWOs and PWDs; and (6) organize and oversee business retailing during holiday seasons.

EXTERNAL SERVICES

Special Livelihood Projects Management Unit also organize and supervise Business Retailings like Flower Market during Valentine’s Day, Palaspas Market for Palm Sunday, Flowers and Candles for All Saint’s Day, Kakanin (Rice cakes) for Simbang Gabi and Firecrackers and Pyrotechnic Devices Market in celebration of New Year’s Eve.

CLASSIFICATIONBusiness Retailing’s classified into number of days event: a) Flower Market – 2 days Palaspas – 2 daysFlower and Candles – 3 daysKakanin sa Simbang Gabi – 9 daysFirecrackers & Pyrotechnic Devices – 10 days
TYPE OF TRANSACTIONGovernment to Business (G2B)
WHO MAY AVAILRetailers
CHECKLIST OF REQUIREMENTSWHERE TO SECURE
1. Application FormSPMO
2. Voter’s ID (xerox)Comelec
3. Community Tax Certificate (xerox)LGU
4. Vaccination card (xerox)DOH
5. (2) 1×1 pictureClient
6. PNP Fireworks Safety Training Seminar Certificate (xerox)PNP Camp Macabulos
7. Permit to Sell (xerox)PNP Camp Crame
8. Bureau of Fire Endorsement (xerox)Bureau of Fire Protection
CLIENT STEPSAGENCY ACTIONSFEES TO BE PAIDPROCESSING TIMEPERSON RESPONSIBLE
1. Secure documents from various agencies    
2. Upon completion of all required documents, secure Application Form and Order Payment Form from SPMO      Treasurer’s Office    Flower Market – 500      1 day      Treasury staff
3. Once paid and with               complete documents, issuance            of temporary Permit to Sell    Business Permit Licensing DivisionPalaspas – 1001 day              BPLD staff
Flower & Candles – 1,200  1 day
Kakanin – 7001 day
Firecracker s – 4,500  1 day
   within 2 days
  FEEDBACK AND COMPLAINTS MECHANISM
Supervision and Monitoring of event is being undertaken on a daily basis. Feedbacks from sellers and observations are reported to the mayor’s office through Post Activity Report. So far, there were no complaints received only suggestions on improving the event.