I. Mandate:
RA 7160, Article XIX, Sec. 489 mandates the City Veterinarian to:
- Advice the City Mayor on all matters pertaining to the slaughter of animals for human consumption and the regulation of slaughterhouse, poultry dressing plants and locally registered meat establishments;
- Regulate the keeping of domestic animals;
- Regulate and inspect poultry, milk and dairy products for public consumption;
- Enforce all laws and regulations for the prevention of cruelty to animals; and
- Take the necessary measures to eradicate, prevent or cure all forms of animal diseases;
“Be in the frontline of veterinary related activities, such as in the outbreak of highly contagious and deadly diseases, and in situations resulting in the depletion of animals for work and human consumption, particularly those arising from and in the aftermath of man-made and natural calamities and disasters”
To provide adequate veterinary health services and technologies, to control and eradicate dangerous communicable disease or exposure thereto, thereby promoting animal welfare thus preventing zoonosis.
To promote, develop, improve, maintain the livestock and poultry industries in the city in order to ensure and sustain an adequate food supply originating from animal protein in support to man’s nutrition.
EXTERNAL SERVICES
ANIMAL HEALTH SECTION
1. Dog and Cat Registration and Rabies Vaccination (walk-in)
Annual registration and anti-rabies vaccination for dogs and cat in Tarlac City as mandated in
R.A 9482 (Anti-Rabies Act of 2007).
| OFFICE: | City Veterinary Office |
| CLASSIFICATION | Simple |
| TYPE OF TRANSACTIO N | G2C – Government to Client |
| WHO MAY AVAIL | Tarlac City Citizens |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| 1.Valid ID with address or Certificate of residency | Barangay |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Log-in the record book and undergo interview | 1. Register and record owner and animal profile | None | 1 minute | Vet Staff |
| 2. Present the animal | 2. Administer the vaccine | None | 1 minute | Veterinarian |
| 3. Receive vaccination certificate | 3. Issue vaccination certificate | None | 1 minute | Meat Inspector |
2. Animal Treatment and Consultation (walk-in)
To provide free veterinary assistance to companion animal owners of Tarlac City with regards to their pet’s health and welfare and most especially to those that need medical attention.
To provide free veterinary assistance to companion animal owners of Tarlac City with regards to their pet’s health and welfare and most especially to those that need medical attention.
| OFFICE: | City Veterinary Office |
| CLASSIFICATION | Simple |
| TYPE OF TRANSACTION | G2C – Government to Client |
| WHO MAY AVAIL: | Tarlac City Citizens |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| 1.Valid ID with address or Certificate of residency | Barangay |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSIN G TIME | PERSON RESPONSIBLE |
| 1. Log-in the record book and undergo interview | 1. Register and record owner and animal profile | None | 1 minute | Vet Staff |
| 2. Present the animal | 2.1. Inspect the animal and conduct basic procedure to establish a tentative diagnosis | None | 5 minutes | Veterinarian |
| 2.2. Provide appropriate medicine or intervention if available. | 2 minutes | Veterinarian | ||
| 3. Receive prescription and take- home instructions | 3. Prescribe medicine and provide take-home instructions | None | 2 minutes | Veterinarian |
Provide Veterinary support such as Mass Vaccinations, Deworming, Vitamin Supplementation, Farm Visits and Information Education Campaigns to Barangay level, and other public and private groups.
| OFFICE: | City Veterinary Office |
| CLASSIFICATION | Simple |
| TYPE OF TRANSACTION | G2C – Government to Client |
| Who may avail: | Tarlac City Citizens |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| 1.Request Letter | Barangay, Group Representative |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Submit and present request letter | 1.1. Accept and log-in the request | None | 1 minutes | Vet Staff |
| 2. Wait for schedule | 2.1. Refer to the Veterinarian to assess available schedule and logistic support | 2 minutes | Vet Staff | |
| 2.2 Coordinate the available schedule to client | 1 minute (schedule within 1 week) | Vet Staff | ||
| 3. Assist in the activity | 3. Conduct requested activity | None | 60 minutes (as needed) | Veterinarian |
Free surgical operation to render dogs and cats sterile and unable to reproduce. This program is to control stray animal population and adjunct to anti-rabies program in Tarlac City.
| OFFICE: | City Veterinary Office |
| CLASSIFICATION | Simple |
| TYPE OF TRANSACTION | G2C – Government to Client |
| WHO MAY AVAIL: | Tarlac City Citizens |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| 1. Valid ID with address or Certificate of residency | Barangay |
| CLIENT STEPS | AGENY ACTIONS | FEES TO BE PAID | PROCESSIN G TIME | PERSON RESPONSIBLE |
| 1. Enlist and fill-up registration form | 1. Check and verify the registration form | None | 1 minute | Vet Staff |
| 2. Wait and book for schedule | 2. Refer to the veterinarian for schedule of spay and neuter activity | None | 5 minutes | Veterinarian |
| 3. Present the animal on schedule | 3.Assess patient, administer anesthetics, conduct surgery | None | 30 minutes | Veterinarian |
| 4. Wait until the animal is spayed/neutered | 4. Issue prescriptions and provide post-op instructions | None | 5 minutes | Veterinarian |
5. Farmer Livestock School on Goat Enterprise Management
A 28-week long comprehensive training module on goat raising, production and enterprise building for progressive farmers in Tarlac City.
| OFFICE: | City Veterinary Office |
| CLASSIFICATION: | Simple |
| TYPE OF TRANSACTI ON: | G2C – Government to Client |
| WHO MAY AVAIL: | Tarlac City Citizens |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| 1. Valid ID with address or Certificate of residency | Barangay |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Enlist and fill-up registration form | 1.1. Check and verify the registration form | None | 1 minute | Vet Staff |
| 1.2. Check available slot or schedule of FLS- GEM | None | 3 minutes | Veterinarian | |
| 2. Attend the training course | 2. Conduct FLS- GEM on a weekly basis | None | 180 minutes *28 sessions | Veterinarian/ Trainor’s |
| 3. Receive training completion certificate | 3. Asses trainees and issue training completion certificate | None | 5 minutes | Vet Staff |
To provide technical trainings for our livestock and poultry farmers, to educate and help them enhance production performance and assist them on their farm concerns.
| OFFICE: | City Veterinary Office |
| Classification | Simple |
| Type of transaction | G2C – Government to Client |
| WHO MAY AVAIL: | Tarlac City Citizens |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| 1. Request Letter | Barangay, Group Representative |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Submit and present request letter | 1.1. Accept and log-in the request | None | 1 minutes | Vet Staff |
| 2. Wait for schedule | 2.1. Refer to the Veterinarian to assess available schedule and logistic support | 2 minutes | Vet Staff | |
| 2.2 Coordinate the available schedule to client | 1 minute (schedule within 1 week) | Vet Staff | ||
| 3. Assist in the activity | 3. Conduct Training/ Seminar | None | 60 minutes (as needed) | Veterinarian |
To provide breeding assistance to farmers using semen from genetically superior animals thus improving productivity and efficiency.
| OFFICE: | City Veterinary Office |
| CLASSIFICATION | Simple |
| TYPE OF TRANSACTION | G2C – Government to Client |
| WHO MAY AVAIL: | Tarlac City Citizens |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| 1. Valid ID with address or Certificate of residency | Barangay |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Enlist and fill-up registration form | 1.1. Check and verify the registration form | None | 1 minute | Vet Staff |
| 1.2. Check schedule of ES and AI activity | None | 3 minutes | Vet Staff | |
| 2. Present the animal on schedule | 2.1 Assess animal for ES or AI | None | 10 minutes | AI Technician |
| 2.2 Perform ES or AI | AI Fee | 10 minutes | AI Technician |
1. Ante-mortem/Post-mortem Inspection
Ante-mortem inspection shall be conducted prior to slaughter to ensure the protection of consumers and slaughterhouse personnel from zoonotic and/or meat-borne diseases, ensure animal health by monitoring animal diseases and uphold animal welfare practices.
| OFFICE: | City Veterinary Office |
| CLASSIFICATION | Simple |
| TYPE OF TRANSACTION | G2C – Government to Client |
| WHO MAY AVAIL: | Slaughterhouse |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| 1. Veterinary Shipping Permit | Provincial Veterinary Office / Bureau of Animal Industry |
| 2. Veterinary Health Certificate | Provincial Veterinary Office |
| 3. Meat Transport Vehicle Registration | National Meat Inspection Service |
| 4. Livestock Handler’s License | Bureau of Animal Industry |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Present required shipping documents | 1. Review shipping documents | None | 1 minute | Meat Inspector |
| 2. Unload and present animal for ante- mortem inspection | 2. Receive animal for lair aging and perform ante- mortem inspection | AM fee | 10 minutes | Meat Inspector |
| 3. Present carcass for post- mortem inspection | 3.1 Conduct post mortem inspection 3.2 Branding of carcass 3.3 Condemn carcass/ parts that failed inspection and issue Condemnation Slip | PM fee None None | 10 minutes 1 minute 3 minutes | Meat Inspector |
| 4. Receive MIC (meat inspection certificate | 4. Issue MIC (meat inspection certificate) | None | 1 minute | Meat Inspector |
The inspection of carcass in the market shall be carried out systematically to ensure the detection and removal of unacceptable/hot meat in the market.
| OFFICE: | City Veterinary Office |
| CLASSIFICATION | Simple |
| TYPE OF TRANSACTION | G2C – Government to Client |
| WHO MAY AVAIL: | Market |
| CHECKLIST OF REQUIREMENTS | WHERE TO SECURE |
| 1.Meat Inspection Certificate (MIC) | City Veterinary Office |
| 2.Certificatte of Meat Inspection (COMI) | National Meat Inspection Service |
| CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
| 1. Present MIC/COMI | 1. Review documents | None | 1 minute | Meat Inspector |
| 2. Present carcass and meat | 2. Inspect carcass and meat 2.1 Condemn carcass/parts that | None | 5 minutes | Meat Inspector |
| failed inspection and issue Condemnation Slip 2.3 Issue Notice of Violation | None | 1 minute | Meat Inspector |