CITY ASSESSOR’S OFFICE

I. Mandate:

City Assessor’s Office shall take charge of the discovery, classification, appraisal, assessment and valuation of all real properties within the territorial jurisdiction which shall be used as the basis for taxation. The duties include the preparation, installation and maintenance of a system of tax mapping and records management and the preparation of a Schedule of Fair Market Values of the different classes of real property within its territory.

II. Vision:

We envision the city assessors’ office of Tarlac, to be of friendly dedicated public servants, with its goal of generating more income for the city through increased real property tax assessments, while providing honest, prompt & courteous service to the people of Tarlac.

III. Mission:

The City Assessor’s Office (CAO) commits:

To discover, list & appraise all real property situated within the jurisdiction of Tarlac City in accordance with existing assessment rules & regulation in order to increase the taxable value of the City.

To maintain a systematic & effective accounting & inventory of all real property units through computerized Real Property Tax Administration (RPTA) System.

To provide the taxpayers, with friendly, prompt, efficient & courteous assessment service at all times.

IV. SERVICE PLEDGE:

R – Reliability, dependability, in workforce and assessment records

P – Perseverance, devotion and dedication to duty

A – Accountability, responsible and liable for results and actions

T – Teamwork, the important role and cooperative action of everyone

S – Service excellence with integrity and professionalism

EXTERNAL SERVICES

1. Requests for Certified True Copy of Real Property Assessment Documents, Tax Mapping Information and certifications

Issuance of Certified True Copy of Tax Declaration

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division/ Receiving & Releasing Section
CLASSIFICATION	Simple Transaction (1 day transaction)
TYPE OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. Data Subject Consent Form	City Assessor’s Office, Receiving Section, Front Desk
2. Photo copy of valid ID/Residence Certificate	Owner
3. Photo copy of Title/TD or real property tax receipt and other reference for property identification	Owner/Authorized Representative
4. Additional requirements for authorized representative requesting: -Owner’s authorization/special power of attorney -Photo copy of valid ID	Owner/Authorized Representative

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submits duly accomplished Data Subject Consent Form & Checklist Requirements 2–4	1.1 Validates request; 1.2. Receives request and issue order of payment	None	5 minutes	Administrative & Records Management Division/ Receiving Officer, Clerk
2. Pay corresponding fee @ Fees Section, City Treasurer’s Office	2.1 Cashier Section, City Treasurer’s Office 2.2 Verifies property requested 2.3 Prints computerized copy of TD or	Php50.00 for personal or simple copy of TD Php100.00 for Certified True Copy	10 minutes 5 minutes 5 minutes	Office of the City Treasurer, Billing/Cashier Officer Assessment Records Section Assessment Records Section

3. Presents corresponding OR 15 minutes	3.1 Attaches OR to the request and issues claim stub; 3.2 Stamps printed/ photocopied TD	None	5 minutes	Assessment Records Management Division
4. Waits & Receives certified copy of TD	4.1 Submits for signature/ approval, Affixes Signature 4.2 Releases TD	None	5 minutes	Assessment Records Management Division Releasing Officers/Clerk
TOTAL		Php70.00 Or 100.00	35 minutes

2. Issuance of Property Holding Certification (With Property/No Property) & Certification of Improvement (No Improvement/With Improvement)

Verification & Ocular inspection/Issuance of Computer Print-out

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division/ Receiving & Releasing Section
CLASSIFICATION	Simple Transaction (1 day transaction)
TYPE OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. Data Subject Consent Form	City Assessor’s Office, Receiving Section, Front Desk
2. Photo copy of valid ID/Residence Certificate	Owner
3. Photo copy of Title/TD or real property tax receipt and other reference for property identification	Owner/Authorized Representative
4. Additional requirements for authorized representative requesting: -Owner’s authorization/special power of attorney -Photo copy of valid ID	Owner/Authorized Representative

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCE SSI NG TIME	PERSON RESPONSIBLE
1.Submits duly accomplished Data Subject Consent Form & Checklist Requirements 2 – 4	Validates request; Receives request and issue order of payment	None	5 minutes	Administrative & Records Management Division/ Receiving Officer, Clerk
2. Pay corresponding fee @ Fees Section, City Treasurer’s Office	2.1Cashier Section, City Treasurer’s Office	Php100.00 for Certification	10 minutes 5 minutes 5 minutes	Office of the City Treasurer, Billing/Cashier Officer
	2.2 Verifies property requested, (Conducts Ocular Inspection for Certificate of No- Improvement) Prints certification	Php200.00	5 minutes 1 hour 3 minutes	Assessment Records Section Field Appraisal & Tax Mapping Division Admin & Records Division
3. Presents corresponding OR	3.1 Attaches OR to the request Stamps printed/pho tocopied TD	None	5 minutes	Assessment Records Management Division
4. Waits & Receives certification	4.1 Submits for signature/ approval, Affixes Signature 4.2 Releases certification	None	5 minutes	Assessment Records Management Division Releasing Officers/Clerk
TOTAL		Php100.00 or 300.00	1 hour, 26 minutes

3. Requests for Tax Mapping Information

Certification of Adjoining Lot Ownership or existing road Certificate of Property Location & Vicinity

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division / Receiving & Releasing Section
CLASSIFICATION	Simple Transaction (1 day transaction)
TYPE OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. Data Subject Consent Form	City Assessor’s Office, Receiving Section, Front Desk
2. Photo copy of valid ID/Residence Certificate	Owner
3. Photo copy of Title/TD or real property tax receipt and other reference for property identification	Owner/Authorized Representative
4. Additional requirements for authorized representative requesting: – Owner’s authorization/special power of attorney -Photo copy of valid ID	Owner/Authorized Representative

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submits duly accomplished Data Subject Consent Form & Checklist Requirements 2– 4	1.1 Validates request; 1.2 Receives request and issue order of payment	None	5 minutes	Administrative & Records Management Division/ Receiving Officer, Clerk
2. Pay corresponding fee @ Fees Section, City Treasurer’ s Office	2.1 Cashier Section, City Treasurer’s Office	Php100. 00 for Certification	10 minutes 5 minutes 5 minutes	Office of the City Treasurer, Billing/Cashier Officer
2.2 Verifies property requested (Conducts Ocular Inspection for existing road)	Php200.00	5 minutes 1 hour	Assessment Records Section Field Appraisal & Tax Mapping Division	2.4 Verifies property requested (Conducts Ocular Inspection for existing road)

2.3 Prints certification		minutes	Admin & Records Division	2.5 Prints certification
3.1 Attaches OR to the request Stamps printed/ photocopied TD	None	5 minutes	Assessment Records Management Division	3.2 Attaches OR to the request Stamps printed/photocopi ed TD
4.1 Submits for signature/ approval, Affixes Signature Releases certification	None	5 minutes	Assessment Records Management Division Releasing Officers/Clerk	4.2 Submits for signature/ approval, Affixes Signature Releases certification
TOTAL	Php100.00 Or 300.00	1 hour, 26 minutes

4. Requests for Issuance of New Tax Declaration

Transfer (Lot only or Single Condominium Unit)

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division
CLASSIFICATION	Simple Transaction (1 day transaction) / Complex
TYPE OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. Data Subject Consent Form	City Desk Assessor’s Office, Front
2. Transfer Certificate of Title/Condominium Certificate of Title (Present original or authenticated copy from Registry of Deeds)	Register of Deeds
3. Deed of Conveyance	Property Owner
4. Transfer tax receipt (original or certified copy from CTO & photo copy)	City Treasurer’s Office
5. Tax Clearance or RPTR (present Original and/or photocopy of latest year full payment)	City Treasurer’s Office
6. Electronic – Certificate Authorizing Registration (eCAR), duplicate or photocopy (AO 186, s2007)	Bureau of Internal Revenue

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submits Checklist of Requirements 1-6	1.1 Receives & validates requirements 1.2 Issues order of payment	None None	5 minutes	Administrative & Records Management Division/ Receiving Officer, Clerk
2. Pay corresponding fee @ Fees Section, City Treasurer’s Office	2.1 Cashier Section, City Treasurer’s Office	Php100.00/ tax declaration	10 minutes	Office of the City Treasurer, Billing/Cashier Officer
3. Presents corresponding OR	3.1 Processes transfer 3.2 Attaches OR	None	5 minutes	Assessment Records Management Division
4. Waits & Receives Tax Declaration	4.1 Submits for signature/ approval, Affixes Signature Releases certification	None	5 minutes	Assessment Records Management Division Approving Officer, City Assessor Releasing Officers/Clerk

5. New Assessment (All building structures & machinery)

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division/Field Appraisal Division & Tax Mapping Division
CLASSIFICATION	Simple Transaction (1 day transaction) / Complex
TYPE OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. Data Subject Consent Form	CityDesk Assessor’s Office, Front desk
2. Building Plan (with Building Permit) or Machinery Acquisition Cost (with OR any proof of cost or price)	Owner

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSIN G TIME	PERSON RESPONSIBLE
1. Submits Checklist Of Requirements 1 – 2	1.1 Receives & validates requirements 1.2 Issues order of payment	None None	5 minutes	Administrative & Records Management Division/ Receiving Officer, Clerk
2. Pay corresponding fee @ Fees Section, City Treasurer’s Office	2.1 Cashier Section, City Treasurer’s Office	Php100.00/ tax declaration Php200.00 inspection fee	10 minutes	Office of the City Treasurer, Billing/Cashier Officer
3. Presents corresponding OR	3.1 Inspects & Processes Assessed Value for tax Declaration 3.2 Attaches OR	None	1 hour	Field Appraisal Division & Tax Mapping Division Assessment Records Management Division

4. Waits & Receives Tax Declaration	4.1 Submits for signature/ approval, Affixes Signature Releases Tax Declaration	None	5 minutes	Assessment Records Management Division Approving Officer City Assessor Releasing Officers/Clerk
TOTAL		P300.00/parcel	25 minutes

Complex Transactions

6. Request for Issuance of New Tax Declaration

Transfer (Lot with Building/Machinery/Improvement)

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division
CLASSIFICATION	Complex Transaction (1–3-day transaction) / Complex
TYPE OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. Data Subject Consent Form	City Assessor’s Office, Front Desk
2. Transfer Certificate of Title/Condominium Certificate of Title (Present original or authenticated copy from Registry of Deeds)	Register of Deeds
3. Deed of Conveyance indicating the improvements as part of the sale	Property Owner
4. Transfer tax receipt (original or certified copy from CTO & photo copy)	City Treasurer’s Office
5. Tax Clearance or RPTR (present Original and/or photocopy of latest year full payment)	City Treasurer’s Office
6. Electronic – Certificate Authorizing Registration (CAR), duplicate or photocopy (AO 186, s2007) – reflecting lot & building	Bureau of Internal Revenue

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submits Checklist of Requirements 1 – 6	1.1 Receives & validates requirements 1.2 Issues order of payment	None None	5 minutes	Administrative & Records Management Division/ Receiving Officer, Clerk
2. Pay corresponding fee @ Fees Section, City Treasurer’s Office	2.1 Cashier Section, City 1.3 Treasurer’s Office	Php100.00/ tax declaration of lot & building	10 minutes	Office of the City Treasurer, Billing/Cashier Officer
3. Presents corresponding OR	3.1 Processes transfer 3.2 Attaches OR	None	5 minutes	Assessment Records Management Division
4.Waits & Receives Tax Declaration	4.1Submits for signature/ approval,	None	5 minutes	Assessment Records Management Division

	Affixes Signature Releases certification			Approving Officer, City Assessor Releasing Officers/Clerk
TOTAL		P200.00 for Lot & Building	25 minutes

7. Requests for Correction/Cancellation of Assessment (re-assessment)

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division/Field Appraisal Division & Tax Mapping Division
CLASSIFICATION	Complex Transaction (1 – 3-day transaction)
TYPE OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. Data Subject Consent Form	City DeskAssessor ’s Office, Front Desk
2. Application for Correction/Cancellation of Assessment (Land/Building/Machinery) with sworn statement	Owner

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1.Submits Checklist of Requirements 1-2	1.1 Receives & validates requirements 1.2 Issues order of payment	None None	5 minutes	Administrative & Records Management Division/ Receiving Officer, Clerk
2. Pay corresponding fee @ Fees Section, City Treasurer’s Office	2.1 Cashier Section, City Treasurer’s Office	Php100.00/ tax declaration – correction or certificate of cancellation Php200.00 inspection fee	10 minutes	Office of the City Treasurer, Billing/Cashier Officer

3. Presents corresponding OR	3.1 Inspects & Processes re-assessed value for tax declaration 3.2 Attaches OR	None	1 hour	Field Appraisal Division & Tax Mapping Division Assessment Records / Management Division
4. Waits & Receives Tax Declaration or cancellation	Affixes Signature. 4.2 Releases Tax Declaration or cancellation	None	5 minutes	Assessment Records Management Division
TOTAL		P300.00/parcel	1 hour 20 minutes

8. Request for Issuance of New Tax Declaration

Subdivision (Lots only & assigning of PIN to building or improvements)

OFFICE:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division
CLASSIFICATIO N	Complex Transaction (1–20-day transaction)
TYPE OF TRANSACTION	Government to Citizens (G2C)
WHO MAY AVAIL:	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. Data Subject Consent Form	City Assessor’s Office, Front Desk
2. Transfer Certificate of Titles of the Subdivided Mother Lot & Subdivision Plan/Consolidation- Subdivision Plan	Register of Deeds (Titles) & Bureau of lands (Approved Subdivision/Conso.-Subd. Plan)
3. Deed of Conveyance/Affidavit of Partition	Property Owner
4. Transfer tax receipt (original or certified copy from CTO & photo copy)	City Treasurer’s Office
5. Tax Clearance or RPTR (present Original and/or photocopy of latest year full payment)	City Treasurer’s Office
6. (Optional) Electronic – Certificate AuthorizingRegistration (CAR), duplicate or photocopy (AO 186, s2007) – reflecting lot & building	Bureau of Internal Revenue
7. Tax Declaration of Improvement if existing

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Submits Checklist of Requirement s 1-7	1.1 Receives & validates requirements 1.2 Issues order of payment	None None	5 minutes/lot	Owner/ Representative Administrative & Records Management Division/ Receiving Officer, Clerk
2. Pay corresponding fee @ Fees Section, City Treasurer’s Office	2.1Cashier Section, City Treasurer’s Office	Php100.00/ tax declaration oflot & building	10 minutes	Office of the City Treasurer, Billing/ Cashier Officer
3. Presents corresponding OR	3.1 Processes Subdivision or Consolidation by assigning PIN on both lot/s & building/s & plot subd. plan on tax maps	None	5 minutes/ lot or building	Field Appraisal Division & Tax Mapping Division
	3.2 Attaches OR
4.Affixes signature& Receives Tax Declaration	4.1 Submits for signature/ approval a fixes Signature	None	5 minutes/lot or building	Assessment Records Management Division Approving Officer, City Assessor, Releasing Officers/ Clerk
TOTAL		P100.00/ Lot & Building	Varies in time

INTERNAL SERVICES

APPRAISAL REPORT

OFFICE/DIVISION/S ECTION:	CITY ASSESSOR’S OFFICE/ Administrative & Records Division
CLASSIFICATION:	Highly Technical (1–20-day transaction)
TYPE OF TRANSACTION:	Government to Citizens (G2C)
WHO MAY AVAIL:	All Tarlac City real property owners/tax payers, buyers, brokers, Consultants, realtors/developers, and other parties of interest.
CHECKLIST OF REQUIREMENTS	WHERE TO SECURE
1. Memorandum/Request from City Government Offices/Department or any Government Agencies	City Assessor’s Office, Front Desk
2. Subject Property Transfer Certificate of Title/Condominium Certificate of Title (Present original or authenticated copy from Registry of Deeds)	Register of Deeds

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID